Level 2 Award in Door Supervision

The level 2 Award for Door Supervision consists of 4 units that are credit based.

1. Working in the private security industry. (1 Credit)

• Know the purpose and Main features of the Private Security Industry
• Understand the legislation that is relevant.
• Understand relevant Aspects of Health and Safety in the work place.
• Know how to apply the principles of fire safety.
• Know how to deal with non-fire-related workplace emergencies
• Understand the principles of effective communication and customer care in the private security industry.

2. Working as a door supervisor (2 Credits)

• Understand the behaviour appropriate for individual door supervisors, as defined by the Security Industry Authority’s (SIA) Standards of Behaviour.
• Understand the elements of civil and criminal law relevant to door supervisors
• Understand search procedures and the reasons for having them.

3. Conflict management for the private security industry (1 Credit)

• Understand the principles of conflict management appropriate to their role.
• Understand how to recognise, assess and reduce risk in conflict situations and de-escalate conflict.
• Understand how to communicate effectively in emotive situations and de-escalate.
• Understand how to develop and use problem solving strategies for resolving conflict.
• Understand good practice to follow after conflict situations.

4. Physical Intervention Skills for the Private Security Industry (2 Credit)

• Understand physical interventions and legal and professional implications of their use.
• Understand how to reduce the risk of harm when physical intervention skills are used.
• Be able to use non aggressive physical skills to protect yourself and others from assault.
• Be able to use non-pain related standing holding and escorting techniques, including non-restrictive skills.

There will be 3 multiple choice exams for the units 1-3 and a practical assessment for the unit 4. All 6 credits must be achieved to gain the qualification, to apply for an SIA license the qualification must be completed in full.

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